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Outbound Customer Service Representative in Addison, TX at Frontline Source Group

Date Posted: 1/9/2019

Job Snapshot

Job Description



Outbound Customer Service Representative
Our busy and growing client located in Addison, TX has a need for an Outbound Customer Service Representative on contract to possible hire basis. 

Company Profile:
Distributor/Manufacturer
Team Culture
Casual atmosphere

Outbound Customer Service Representative Role:
The Outbound Customer Service Representative will make outbound calls to follow up on leads received from suppliers. 
Answer any questions related to products and service 
Ensure all phone conversations with clients are handled in a professional manner
Update account info in our database
Build strong working relationships with customers and suppliers to enhance existing accounts 
Provide a superior level of customer support

Outbound Customer Service Representative Background Profile:
Outstanding verbal and written communication skills
Must have the ability to produce in a face paced environment
1-2 years of outbound call center experience is preferred
Proficient with Microsoft Office suite
Experience using CRM tools (Customer Relationship Management software) like Sales Force, Sugar, etc. highly preferred
Strong Communication Skills

Features and Benefits while On Contract:
We go beyond the basic staffing agency offerings!  You can see the extensive list of benefits on our website under the Candidate “Benefits” tab.

Features and Benefits of Client:
Medical
PTO- Accrual
Holiday Pay

Disclaimer: Sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.