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Customer Service Representative in Dallas, TX at Frontline Source Group

Date Posted: 12/2/2018

Job Snapshot

Job Description

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AMAZING opportunity to join a well-established and growing company.  My client in Dallas, TX is looking to hire a Customer Service Representative on a direct hire basis.   

Company Profile:
Well established credit union
Friendly staff and happy work environment 

Customer Service Representative Role: 
Open, Close and Maintain member accounts
Refer loan products
Assist members with bookkeeping and checking account issues
Educate members on applicable products to enhance their banking experience
Reset mobile application and website logins
Help with bill payer questions and troubleshoot basic website issues
Responsible for handling customer inquiries via email and chat
Responsible for maintaining a high level of professionalism, dependability, availability and flexibility

Customer Service Representative Profile:
Bachelors degree highly preferred  
1+ years of customer service experience 
Previous experience in the banking industry 
Acceptable Credit Report 
Professional phone presence 
Strong MS Office Skills (Word, Excel, Outlook)

Features and Benefits of Client:
Medical/Dental/ Vision
Casual Fridays
401K with match 
12 paid holidays 

Disclaimer: sensitive and personal data will not be requested by Frontline Source Group or its affiliates until a job offer is made and accepted. If you ever doubt the validity of our job postings, we encourage you to call one of our branch locations to verify the status on any job.

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